Privacy Policy

Nene Valley Paving Limited which owns and administers the website content (except third party copy, advertising and hosting) is commited to protecting your privacy and this Privacy Policy explains what information we collect and how we manage it.

INFORMATION ABOUT YOU OR YOUR COMPANY:

This refers to information provided by you such as name, contact details and company details. Your information is collected when you supply details for advertising or services supplied by us.

We will update your information whenever we get the opportunity to keep it current, accurate and complete.

We may also disclose your information to companies who act as data processors on our behalf. These purposes include administration, providing services, re-e-organisation/structuring of our business, risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies.

Direct Marketing Material

You may indicate your preference to/not to receive direct marketing material in the relevant opt-in/out boxes or be asked the same by our staff at the time you first supplied us your information.

For example, we may contact you with information regarding forthcoming events or competitions to be of interest to you. If you change your mind, you should inform us in writing. Alternatively, if this facility is available on our web site, you can amend your preference on our web site or in literature which you subsequently return to us. Once properly notified by you, we will take steps to stop sharing your information.

Your Rights

You have the right to ask in writing by completing our Data Subject Access Request form for a copy of the information we hold about you (subject to a nominal admin fee) to correct any inaccuracies in your information. You have the right to ask in writing not to receive direct marketing material about our services.

Use of 'Cookies' and links to other web sites

If our contact and dealing with you is via our web sites, we may use 'cookies'.

A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can configure your web browser to refuse cookies.

We may use cookies to measure site usage and related information. If you are purchasing a service or product from us, we may use cookies to keep track of the transaction from one web page to another.

Aggregated Customer Information

We collect information relating to customer trends and patterns. This information is often used in aggregate form. No personally identifying information is disclosed.

Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record:
- your telephone calls
- customer activities using CCTV recording equipment in around our office
- customer transactions and activites on our web site
All recordings are and shall remain our sold property.

Security Statement

We have taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to this Policy

Any amendments to this Policy will either be posted on our web site, made available on request or supplied with your transaction with us. We will strive to ensure our practices comply with the most current available version of this Policy.

This Privacy Policy was last updated: October 2009